Reference

Terms and Conditions for Using Highbaji

These terms cover your account, how you use our platform, and what we expect from both sides. Access to Highbaji and its features — including deposits via bKash, Nagad, and Rocket — depends on your local law and eligible regions.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket deposits coveredUpdates notified via account
Highbaji Terms and Conditions for Using Highbaji
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Security on Highbaji is handled at the account level, not just at the point of deposit. When you complete a wallet transaction via bKash, Nagad, or Rocket, that payment trail is tied to your verified account — so any dispute has a reference point. We keep account data only for as long as legally required or necessary for ongoing support. If you want to know what data we hold about you, or request a correction or deletion, contact support with your account ID and we will respond within the timeframe required under applicable data rules.

Data We Retain

We hold the information you provided at registration plus transaction history linked to your bKash, Nagad, or Rocket deposits. Retention periods follow applicable local data rules.

Access Requests

You can ask us what data we hold on your account at any time. Send the request via email support with your account ID and registered mobile number.

Account Changes

Name, mobile number, and wallet details tied to your account can only be changed through verified support — not self-service — to prevent unauthorised alterations.

Session Security

We log account sessions including device type and access time. If you see a session you do not recognise, contact support immediately to secure your account.

CONTACT AND QUERIES

How to Reach Us About These Terms

Questions about what these terms mean for your account, how to update your details, or what happens if access is restricted in your region — our support team handles all of it. Reach us through the channels below and include your account ID and transaction reference where relevant.

Live Chat Available directly inside your Highbaji account dashboard. Fastest path for wallet queries, account access issues, and terms clarification.
Email Support Send detailed queries to our support address listed in your account settings. Include your registered mobile number and any bKash, Nagad, or Rocket transaction references.
Account Help Centre The Help section inside your account covers common terms questions, wallet deposit steps, and how to request account changes or closure.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice — account access, wallet rules, data, and what to do if something is not clear.

Eligibility depends on your local law and the region you access from. We do not make that determination for you — check what applies in your area before opening an account.

We notify you through your registered account before any update takes effect. Continuing to use Highbaji after that counts as acceptance of the new terms.

Yes, deposits via bKash, Nagad, and Rocket are covered under these terms alongside the payment terms of those services. Keep your transaction ID for any disputes.

Contact support through live chat or email with your account ID and request closure. We will process it and confirm once any pending wallet balance is settled.

We retain your registration details and transaction history linked to wallet deposits. You can request a copy or correction by contacting support with your account ID.

Report it to support within 48 hours and include your transaction reference from the bKash, Nagad, or Rocket app. We will match it against our records and resolve it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.